Ground: Orders shipping via small package/common carrier ground will be billed UPS published rates and the shipping charge will be capped at 20% calculated from the merchandise total. This includes initial orders as well as the backorders.
Express (Next Day and Two Day): You will be billed the actual published rate from the carrier's chart which includes dimensional weight packages.
*The freight charges apply to the Continental U.S shipments only.
*Your credit card will not be charged until your items are shipped. If you have any questions call us toll-free at 1-800-572-5780.
Rush Delivery Deadline Schedule: When referring to Express Two Day and Next Day delivery, we adhere to "business" days. To ensure Express Two Day delivery, kindly make your orders by 3 PM EST two days prior to your intended delivery date. Should you need Next Day delivery, please contact us at 1-800-572-5780. For Next Day Orders, placement is required by 3 PM EST on the day preceding your desired delivery date.
Handling Fee: Due to adjustments in our handling procedures, a handling charge equivalent to 2.5% of your total order value will be applied to your order during the shipping process.
International Customers: We apologize for any inconvenience, but currently, we are unable to accommodate online orders for international addresses. To proceed with your order, kindly reach out to our International Sales Department at 1-800-572-5780 during our operating hours from Monday to Friday, 9:00 AM to 6:00 PM EST, or you may also contact us via email.
Estimated Delivery Times for Standard Ground Shipping from our Distribution Center in Lewisburg, TN
Note: Orders must be placed by 3:00 PM EST. Shipping estimates are based on Business Days (Mon. - Fri.). The estimates are based on the time your package leaves our warehouse. Ground shipping orders can take 3-5 days to process through the warehouse.